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Recognizing What Is Right In Affiliate Marketing

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How Can Adware Impact Your Web
Site and Revenue?
There are many misconceptions of how Adware behave and how they
can impact on both Affiliate and Merchant web sites. There are hundreds
of known adware applications being downloaded and installed on end
user's computers. There are also many not yet identified adware
applications being downloaded and installed. Adware can and does
frequently change the way in which they behave on the end user's
computer. With that in mind, we will discuss the major classifications
that AFP uses to categorize adware and the manner in which they
can potentially impact both affiliate's and merchant's web sites
and revenue. We will restrict the discussion to potential impact
on affiliates and merchants and leave the discussions focusing on
consumer impact to others.
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Contextually- based adware can ultimately behave in a variety
of ways (i.e. pop ups, browser redirects). The one common
factor for all contextual adware is their behavior is dictated
by the content from the web site the end user is viewing.
Depending on the adware application, the triggering content
can be such web page components as: domain name, page name,
meta tags, text contained in header attribute tags and even
the text on the viewed page. Contextually-based adware requires
at least one piece of information about another's web site
that is being viewed by the end user to determine whether
to activate the software and which ad to call into action.
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Affiliate Impact |
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Merchant Impact |
- Uses content from Affiliate's web site to activate software
for their own financial gain without the permission or
financial compensation to the Affiliate
- Can divert traffic away from the Affiliate's site
- Can overwrite the Affiliate's tracking code with their
own once the consumer has clicked through to the Merchant's
web site
- Can change or modify the appearance and/or contents
of the affiliate's web page replacing key components with
their own
- Can invoke their affiliate tracking code for the Merchant
being promoted by the Affiliate and display the Merchant's
web site eliminating the need of the consumer to click
on the Affiliate's tracking link to the Merchant
- Can decrease the affiliate's ROI for paid advertising
efforts (PPCSE, etc)
- Can give the appearance to the end user that the pop
up is originating from the affiliate's web site instead
of the adware application
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- Uses content from Merchant's web site to activate adware
- Can display ads to a competitors web site on the Merchant's
site diverting traffic
- Can redirect traffic already on Merchant's site (natural
Search Engine traffic, direct type-ins) through their
affiliate tracking code mischanneling the traffic as a
commissioned sale
- Can redirect traffic from the Merchant's other paid
advertising efforts (PPCSE listings, CPM advertising,
email advertising) through their affiliate tracking code
causing the Merchant to pay multiple advertising sources
for the same customer
- Can skew Merchant's stats by redirecting the same end
user already on the Merchant's site giving the appearance
of a new visitor being driven to the Merchant via the
adware application and/or the same visitor showing from
multiple referrer sources on the same visit
- Can cause the Merchant not to pay the affiliate who
actually drove the buying consumer to the Merchant's site
- Merchant's brand can become associated in consumers
mind with unwanted adware
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These applications are associated with rebate web sites
which act as a 'reminder' to the consumer that they can
be receiving either a portion of their purchase back as
a cash rebate, have a portion of their purchase given to
a charity or be earning 'points' based on their purchase
which are redeemable for products/services. They generally
activate once on the Merchant's web site and not on the
Affiliate's web site (although they can activate on the
affiliate's web site and have done so in the past). They
can either automatically redirect through their affiliate
link once on the Merchant's web site informing the consumer
they are receiving their reward or present prompting for
the end user to click their affiliate link if the consumer
wants their reward. Many of these applications will function
if the consumer is not registered with their service to
receive the reward.
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Affiliate Impact |
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Merchant Impact |
- Can overwrite affiliate's tracking code and or cookie
when consumer reaches Merchant's site after clicking on
affiliate's link
- Can nullify return day cookie benefit if the consumer
makes a purchase on a subsequent visit via direct type-in,
Merchant search engine listing, bookmark, etc.
- Can decrease the affiliate's ROI for paid advertising
efforts (PPCSE, etc)
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- The Rebate Application does not drive customers to the
Merchant's web site as the adware does not activate unless
the consumer is already on the Merchant's web site
- Can redirect organic traffic on Merchant's site (natural
Search Engine traffic, direct type-ins) through their
affiliate tracking code mischanneling the traffic as a
commissioned sale
- Can redirect traffic from the Merchant's other paid
advertising efforts (PPCSE listings, CPM advertising,
email advertising) through their affiliate tracking code
causing the Merchant to pay multiple advertising sources
for the same visitor
- Since many of the Rebate Applications direct through
their own servers before redirecting to their affiliate
tracking link, it can be difficult for the Merchant to
ascertain how much of the traffic/sales are coming from
the Rebate web site (true customer acquisition) and how
many are being redirected through the adware application
- Can skew Merchant's stats by redirecting the same end
user already on the Merchant's site giving the appearance
of a new visitor being driven to the Merchant via the
adware application and/or the same visitor showing from
multiple referrer sources on the same visit
- Can cause the Merchant not to pay the affiliate who
actually drove the buying consumer to the Merchant's site
- Merchant's brand can become associated in consumers
mind with unwanted adware
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These applications deliver advertising but the ads are
not necessarily targeted to the content the end user is
viewing (i.e. untargeted). The ads can occur at anytime
not only when the end user is surfing. A variety of ad delivery
mechanisms can be used including pop ups, pop unders, pop
behinds, and sliders. Since the advertising is not targeted,
the adware tends to generate more ads than the contextually
based applications. It is also less common to see affiliate
tracking links with these applications as advertisers paying
by CPC or CPM are preferable with the frequency of ads displayed.
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Affiliate Impact |
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Merchant Impact |
- Can divert traffic away from the Affiliate's web site
- End users may not be aware of where the pop ups are
originating from and believe they are originating from
the affiliate's web site
- Can decrease the affiliate's ROI for paid advertising
efforts (PPCSE, etc)
- Can divert sales if the pop up occurs once the end user
clicks through to the Merchant's site
- The potential for cookie/tracking overwrites is less
even when affiliate tracking is automatically invoked
through the pop up since the ads are not targeted and
may well not be related to the same Merchant or niche
the affiliate is promoting and end user is viewing
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- Can divert traffic away from Merchant's site to a competitor's
web site
- Can decrease the Merchant's ROI on paid advertising
efforts
- Merchant's brand can become associated in consumers
mind with unwanted adware
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Toolbar may seem rather self explanatory however they can
encompass a rather wide range of behaviors from innocuous
to invasive. Some toolbars amount to glorified bookmarks.
Others may provide a one-step access to search results.
However, others may generate pop-ads, browser redirects
or other questionable behavior.
As the behavior of toolbars can vary widely, the impact
on affiliates and merchants varies accordingly. As such
we will not attempt to list all the possible impacts. Toolbars
present a unique challenge as there are literally thousands
of toolbars available now and the degree to which their
behavior can vary.
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Browser redirect applications take control of the end users
browser and automatically direct the browser to a web page
that the end user has not willfully chosen by clicking on
a hyperlink. Many times these applications do not generate
pop up ads and therefore it may not be as obvious to end
users that the application is installed. One example of
this type of application is 404 error/name resolution redirect
application. Another example are applications which
automatically redirect the browser their affiliate URL without
any type of promotion of the Merchant.
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Affiliate Impact |
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Merchant Impact |
- Can divert traffic away from the Affiliate's site
- Can overwrite the Affiliate's tracking code with their
own once the consumer has clicked through to the Merchant's
web site
- Can decrease the affiliate's ROI for paid advertising
efforts (PPCSE, etc)
- Can nullify return day cookie benefit if the consumer
makes a purchase on a subsequent visit via direct type-in,
Merchant search engine listing, bookmark, etc.
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- Can redirect traffic already on Merchant's site (natural
Search Engine traffic, direct type-ins) through their
affiliate tracking code mischanneling the traffic as a
commissioned sale
- Can redirect traffic from the Merchant's other paid
advertising efforts (PPCSE listings, CPM advertising,
email advertising) through their affiliate tracking code
causing the Merchant to pay multiple advertising sources
for the same customer
- Can skew Merchant's stats by redirecting the same end
user already on the Merchant's site giving the appearance
of a new visitor being driven to the Merchant via the
adware application and/or the same visitor showing from
multiple referrer sources on the same visit
- Can cause the Merchant not to pay the affiliate who
actually drove the buying consumer to the Merchant's site
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AMC
Affiliate Manager Certification Seminar™ III in Chicago is over. As with the previous AMC Seminar's, the positive response has been overwhelming. You can read AFP's thoughts on AMC III. We look forward to 2007 and AMC IV. AFP also presented the first AFP Fair Practice Award while in Chicago. Find out who we presented the award to and why here.
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AFP announces the official launch of the AffiliateFairPlay.com Affiliate Marketing Testing Service. Affiliate Marketing professionals now can have access to AffiliateFairPlay's testing results through our paid subscription service. You can find full details about our new service here.
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Chris Sanderson
Affiliate Manager
Many know Chris Sanderson from WebStudio-1 and AMWSO.
AFP recently interviewed Chris to find out the 'real' story behind his
journey to becoming a well respected figure in Affiliate Marketing.(more)
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